Privacy Policy

Effective Date: January 1, 2025

Business Name: New You Health and Wellness LLC

1. Introduction

This Privacy Policy describes how New You Health and Wellness LLC ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website, use our services, or communicate with us.

2. Information We Collect

We may collect the following types of information:

  • Name, email address, phone number, and mailing address
  • Health information relevant to our services
  • Communication preferences
  • Website usage data through cookies and analytics

3. How We Use Your Information

  • To provide and improve our healthcare services
  • To schedule appointments and send appointment reminders
  • To communicate with you about your care
  • To send transactional messages related to your account or services
  • To send marketing and promotional messages (only with your explicit consent)

4. SMS/Text Messaging

If you opt in to receive SMS/text messages from us:

  • Transactional Messages: You may receive appointment reminders, order confirmations, and account notifications. Message frequency may vary.
  • Marketing Messages: With your separate consent, you may receive special offers, discounts, and new product updates. Message frequency may vary.
  • Message & Data rates may apply.
  • Reply HELP for help or STOP to opt-out of messages at any time.
  • Your consent to receive messages is not a condition of any purchase.

5. Data Sharing

We do not sell your personal information. We may share your information with trusted service providers who assist us in operating our business, subject to confidentiality agreements.

Mobile information and opt-in consent won't be shared with third parties or affiliates for marketing or promotional purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications at any time

8. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: connect@newyouhealthandwellnessmd.com